[asterisk-users] email notification to external email address

[Tilghman Lesher]

On Tuesday 05 August 2008 17:10:17 Brian Simpson wrote:
> I have a problem. The company I work for has been bought out by a bigger
> company. The employees are in the process of changing all their email
> addresses to the new company name. I have my voicemail.conf file setup
> to email users when they have a voicemail message. The mail server that
> was used to notify everybody is on the same network as the Asterisk PBX.
> Now I have to change all the emails in the voicemail.conf file to the
> new company's email addresses. The email server for them are external of
> the network that the Asterisk sits on. I have change a couple to test
> but the email notification is not happening. Any idea what is going on
> and how to resolve. Is there something else that I need to do to get the
> emails to work? I am new to the Asterisk and have been forced to take
> over for someone that has left the company. I do have telephony
> experience with Legacy systems.

The most likely issue is that after changing voicemail.conf, you've failed to
do 'voicemail reload', or, more generically, "module reload app_voicemail.so"
which causes the configuration file to be re-parsed.

-- 
Tilghman