[asterisk-users] 2000+ user Asterisk PBX

Sun Aug 3 13:30:54 CDT 2008

Question, why did you not just cut to the chase.  It is obvious you
already knew the design.

Why not pose the question to the biz list, if anyone could custom
program this for you?

Thanks,
Steve Totaro

On Sun, Aug 3, 2008 at 2:11 PM, Femi <adalemo at gmail.com> wrote:
> Thanks Steve and Greyman,
>
> Thanks for the design tips
> Based on all the information I have been able to gather this is the config
> that I believe will work best:
>
> 1. SER on 2 servers in HA (failover) config
> 2. Asterisk cluster of 4 (or more) servers
> 3. MySQL and SMTP on 2 servers with HA config
> 4. Cisco or FoneBridge E1 gateways for telco access
> 5. Other servers for ITSP access
> 6. All systems separated on two racks at different ends of the building
> 7. HA switches, routers and firewalls
>
> Now here's the reason why I need some support
> All of this somehow has to be tied up with a simple web based management
> console for the administrator and another for the operator
> Configuring new routes and user voicemail / email has to be seamless and
> from the same central console
> For the users I need fax to mail and voicemail to mail as well a web
> interface for voicemail
> This is where I believe the real pitfalls are as the hardware and platform
> issues are well documented
>
> Femi
>
>
>
>
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
>> bounces at lists.digium.com] On Behalf Of Steve Totaro
>> Sent: 03 August 2008 18:19
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>> Subject: Re: [asterisk-users] 2000+ user Asterisk PBX
>>
>> On Sun, Aug 3, 2008 at 3:13 AM, Grey Man <greymanvoip at gmail.com> wrote:
>> > On Sat, Aug 2, 2008 at 2:53 PM, Femi <adalemo at gmail.com> wrote:
>> >> Any 2000+ user Asterisk PBX installs out there?
>> >>
>> >> Please hit me off-list, I need some support on a 2000+ user Asterisk
>> PBX
>> >> with high availability and over 10E1s to PTOs
>> >>
>> >
>> > If you're talking about 2000+ SIP users then I have some experience.
>> > When we got to 1000 users we replaced the Digium E1 cards with a Cisco
>> > AS5400 to make our echo and static problems go away (that was 3 years
>> > ago so the cards may have improved since then). Now we've largely
>> > replaced the Cisco AS5400 with an SS7 switch but that was more a
>> > business call related to supplier interconnect considerations than a
>> > technical one. Those Cisco AS5400's are fantastic pieces of kit, it's
>> > the only thing in our set up that we have never had even the smallest
>> > problem with in over 3 years! An AS5400 will be more expensive than a
>> > commodity server with 2 or 3 four port E1 cards which is the main
>> > drawback. At the time it was more expensive for us to be continuously
>> > troubleshooting static and echo issues and as mentioned above that
>> > situation may have improved.
>> >
>> > If you are talking SIP users the other thing you'll have to do is to
>> > move as much of the non-call related SIP traffic off Asterisk. That
>> > means a separate SIP Proxy and/or Registrar. We have split those two
>> > functions off onto separate boxes so that Asterisk only has to deal
>> > with SIP for call signalling and of course media which is what its big
>> > strength is.
>> >
>> > Finally you will need a nice big database box, realtime is the only
>> > practical way to run Asterisk for anything over a few hundred users.
>> > The SIP Registrar and Asterisk will both generate large loads on your
>> > database and it is the critical link in the chain. If your database
>> > has problems you can't get any calls out and if that's not bad enough
>> > all your user's ATAs registrations will drop off meaning you get a
>> > deluge of support calls. We use Postgresql which does a good job but
>> > the big problem with it is redundancy. Postgresql does not really have
>> > an industrial strength replication solution which means the time it
>> > takes to switch over from the primary to secondary database is a
>> > problem. MySQL seems to have a much better replication solution and
>> > Asterisk doesn't really need a lot of the advantages Postgresql has
>> > over MySQL such as better stored procedure support etc.
>> >
>> > So in summary the critical factors in my opinion are:
>> >
>> > 1. Good database,
>> > 2. Good quality solution ofr E1's,
>> > 3. Split off non-media related signalling from Asterisk.
>> >
>> > If you're not talking about 2000+ SIP users then you can pretty much
>> > disregard everything I've said :-).
>> >
>> > Regards,
>> >
>> > Greyman.
>> >
>>
>> Curious why you stay with postgres then, and not go with MySQL if you
>> know in advance it is a problem and will bite you sometime?
>>
>> You way want to look at extconig.conf and ODBC or whatever database
>> driver and even hook up to a MSSQL cluster.  While not inexpensive, it
>> is is mission critical.  If you can monetize one hour of downtime and
>> then figure the MTBF (including all the pieces) and how long ot
>> trouble shoot and get it back up, maybe that is worth quite a bit of
>> money.  If you can just say "sorry, we were upgrading" and the cost is
>> only time, then that certainly dictates your direction.
>>
>> As for the Digium cards, they are WAY better now, I think a little
>> competition in the regards to cards from Sangoma made up for that.
>>
>> Anyways, most providers are offering SIP over IP nowdays or  starting
>> to.  I know GXing can usually supply a point to point to their PSTN,
>> DS3/T3 or whatever, then with g729 you can get alot of calls across
>> that pipe.
>>
>> Thanks,
>> Steve Totaro
>>
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