[asterisk-users] Asterisk Queues problem

Syed Nasruddin nasruddin at ncel.com.pk
Fri Aug 1 09:43:08 CDT 2008


Hi,

 

 

 

I was initially running only with one TDM800P card having 4FXO and 4 FXS
port then I later added another 24 port FXO card. So now in total I have
now 32 FXO ports for in coming calls. Card was successfully integerated
and all the ports were detected by asterisk. Just few minutes back the
POT lines were also ready and now I am getting additional errors which I
am pasting here.

 

starting simple switch on 'Zap/17-1'[Aug  1 19:00:26] ERROR[3416]:
callerid.c:564 

callerid_feed: fsk_s erie made mylen < 0 (-1)[Aug  1 19:00:26]
WARNING[3416]: 

chan_zap.c:6202 ss_thread: Caller ID feed failed: Success

[Aug  1 19:00:26] 

WARNING[3416]: chan_zap.c:6215 ss_thread: Caller ID returned with error
on channel 

'Zap/17-1'

[Aug  1 19:00:28] WARNING[3416]: chan_zap.c:6232 ss_thread: CID ti med 

out waiting for ring. Exiting simple switch    -- Hungup 'Zap/17-1'
-- Saved 

useragent "X-Lite release 1002tx stamp 29712" for pee r 1001[Aug  1
19:18:29] 

NOTICE[3162]: chan_zap.c:6678 handle_init_event:  Alarm cleared on
channel 17

  == 

Starting post polarity CID detection on channel 17    -- Starting simple
switch on 

'Zap/17-1'

[Aug  1 19:18:29] NOTICE[3582]: chan_zap.c:6169 ss_thread: Got eve nt 4 

(Alarm)...

[Aug  1 19:18:31] WARNING[3582]: chan_zap.c:6232 ss_thread: CID ti med 

out waiting for ring. Exiting simple switch

*       Hungup 'Zap/17-1'

 

Kindly give me a hint abt what is happening. And also why my agents are
not getting in the queues.

 

Thanks for quick reply.

 

Syed nasr

 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Syed
Nasruddin
Sent: Friday, August 01, 2008 6:30 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Asterisk Queues problem

 

 

Hi,

 

I have Asterisk 1.4.18 and I have been running call center queues on it.
Today it suddenly stopped adding inbound calls to queues. I am facing
with following error:                       app_queue.c:3939 queue_exec:
unable to join queue "myqueue"

 

In extension file:

                                          Queue(myqueue|t|||120)

 

And my agents are joining in following manner: 

                                           Exten =>
1001,1,AgentLogin(SIP/1001)

                                           Exten =>
1000,1,AgentLogin(SIP/1000)

             

One more thing my asterisk successfully captures the call , it plays
music on hold but when it starts to push the call in queue it gives out
this error.

 

Any one help me out. It's a production machine.

 

Thanks

 

Syed nasr

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