[asterisk-users] Newbie Polycom: Subscription/Presence Problem

[Alexander Lopez]

Lee, Picking up the phone does not constitute 'making a call' Asterisk
is unaware of any Sip events until the phone sends it.  Usually the
phone will not send Asterisk any information until it is ready to place
the call (ie you have dialed enough numbers to make a match on your
dialplan (local to the polycom) or you have entered a number or URI into
the phone and hit send.)

The BLF will also show in use if the phone is ringing as Asterisk knows
that there is a call GOING to the phone....


I hope this helps you out...


Alex

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Lee, John (Sydney)
> Sent: Friday, April 18, 2008 8:53 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Newbie Polycom: Subscription/Presence
> Problem
> 
> > If I understand correctly (and that's my experience) the BLF will
only
> > light
> > up when the phone is ringing/on a call.  Asterisk doesn't support
all
> > those
> > fancy status that you can select from the phone.
> 
> Mike, thanks for your response.
> I think my test is worse than that.  I pressed DND on one phone being
> watched and sip show subscriptions always shows idle.
> I picked up the phone and the status remains idle.
> That leads me to think I have done something wrong with setup.
> 
> Any more thoughts?
> 
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