[asterisk-users] Queue member state 'Not in use

[Mark Michelson]

Brent Davidson wrote:
> I have an operator queue that is supposed to ring 2 phones, extension 10 
> and 11.  Everything is working correctly but I keep seeing these 
> messages in my log:  The device state of this queue member, Sip/10, is 
> still 'Not in Use'.  Everything I've been able to find on this message 
> so far points to the realtime system but I'm not using realtime.  I've 
> looked through the upgrade.txt file and the only thing I see that might 
> be of interest is the call-limit option.  I don't use that option since 
> I am using Snom phones with MWI that requires at least call-limit = 2.
> 
> Should I just not worry about these messages or is there an easy fix?
> 
> Thanks,
> Brent

The call-limit in sip.conf is the setting that needs to be set in order for the 
members to appear as "in use" when they answer calls. You need to be sure that 
you set the call-limit for each peer and not just set the call-limit in the 
general section.

Mark Michelson