[asterisk-users] Listening on conversations for training?

[Vincent]

Hello

	I assume it's possible to do this with Asterisk: To train a new
worker who works remotely, I'd like to have him listen in on support
calls so that he gets to learn the kind of problems that come in, and
how they're solved.
When a call comes in and the support person thinks it's worthy to have
the trainee be part of it, he will ring the trainee so he can join the
call.