[asterisk-users] Grandstream GXP2020 / 2000

[Gordon Henderson]

On Tue, 25 Sep 2007, Ben Schorr wrote:

> I have a client using the Grandstream phones (not sure which model but 
> it looks fairly low-end) and they're lukewarm on them.  The display 
> doesn't tilt up for easy viewing and the sound quality on the speaker 
> phone leaves something to be desired apparently.

Sounds like the BudgeTone 100/101/200 phones. They are numeric only 
displays which don't tilt.

The GXP2000's do tilt.

The early versions of the BT100/101/200 firmware had problems and I could 
make them hang requiring a power cycle - but the latest s/w (1.0.8.33) 
seems to have fixed this. (And until very recently I'd never have delpoyed 
a BT200 to a customer because of this!)

> But as basic, inexpensive, Asterisk handsets they do the job.

I've deployed quite a few GXP2000's this year. Biggest single installation 
is only 10, but I have one in 2 weeks time where they want 20 in the 
office. I'm not anticipating any problems.

They may not be the best, but for the price are more than adequate.

Problems I have heard of (but not experienced - yet?) are handsets getting 
warm - I think this was an early hardware fault though. Backlights getting 
feint, and low screen contrast (the display is hard to read when the 
backlight is off - it can be turned on permanently in via the web 
interface) The speakerphone on the 2000 is adequate, but the microphone 
gain is probably set too high (complaints of too much background noise 
from the other party)

Early 2000's had issues too, but the current s/w (1.1.1.14) has been very 
stable, although the BLF functions on the GXP2000 mostly work in the 
current version I have, sometime gets confused. The phone itself picks up 
mains hum when my desk lamp is right next to it (but so does the Snom!)

Features that the users like is the easy way to shuttle between 2 calls 
with the "line" buttons at the top of the phone. (I don't use the 
multi-account features though - the only one I've installed with more than 
one account is the one on my desk!)

My busyest site with GXP's has one person taking about 20-30 calls a day
with one.

Hope this helps,

Gordon


>
> Ben M. Schorr
> Chief Executive Officer
> ______________________________________________
> Roland Schorr & Tower
> www.rolandschorr.com
> bens at rolandschorr.com
>
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Carlos Chavez
> Sent: Tuesday, September 25, 2007 7:08 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Grandstream GXP2020 / 2000
>
> On Tue, 2007-09-25 at 10:59 +0200, Erik Wartusch wrote:
>> Hi,
>>
>> Has somebody experiences with the Grandstream GXP2020 / 2000 phones in
>> a business graded installation (with really traffic on .... not 3
>> calls a day ;-) ) Of course with Asterisk PBX (1.4.1 or 1.4.11 or 1.4
>> in generall)
>>
> 	I have not tried the 2020 yet but the GXP-2000 works fairly well. 
> The only complaint I had from a very busy installation (a travel agency) 
> is that the handset gets hot after prolonged use.  This may have been 
> because the office itself was hot during summer and after they installed 
> an AC the problem is no longer there.
>
> --
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez Prats
> Director de Tecnología
> +52-55-91169161 ext 2001
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