[asterisk-users] Polycom 501 Phones Rebooting

[BJ Weschke]

On 9/21/07, Gregory Boehnlein <damin at nacs.net> wrote:
>
> Hello,
>         At one of our locations, we have started to see Polycom 501s
> (running 1.6.7 firmware) randomly reboot. We have taken packet traces of the
> phones to determine if there is something odd in the Layer 2 or 3 of the
> network that might cause it, and have not seen anything strange. There are
> no errors on the ports. This appears to be affecting POE powered as well as
> AC powered phones. The Polycom Logs for the phones don't seem to provide any
> clarity.
>
> Where should I troubleshoot this next?
>

 Greg -

 Is the phone's app log uploaded back up to the central provisioning
server showing anything of value?


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