[asterisk-users] Help Drop Calls

[paul aldee]

hi. i have a prob hope someone has a solution for it.   here is the
set up....  local_number <calls>---> another_local_number
--callforward--> toll free number --> enters asterisk -->queue(agents)
the problem is we have lots of drop calls the reason being the
original caller puts down his phone before an agent answers. testing
this setup we noticed that it takes around 6 rings before the agents
phone rings. is the problem with asterisk or before the call enters
asterisk??