[asterisk-users] E1 Line Tapping

[Steve Totaro]

http://www.voipsupply.com/manufacturers/RedFone_Communications.html?gclid=CKmd5OrbuY4CFVB1OAodfC7PxQ


Ricardo Gemignani wrote:
> Thanks Steve,
> 
>   If somebody knows about this hardware, or already used it. Please give 
> me some help.
> 
> TIA,
> Ricardo
> 
> On 9/10/07, *Steve Totaro* <stotaro at totarotechnologies.com 
> <mailto:stotaro at totarotechnologies.com>> wrote:
> 
>     You could buy two identical servers and use the device (name escapes me)
>     that will detect one server going down and flip the ISDN traffic to the
>     spare.
> 
>     Or you could just buy a really good server with redundant power
>     supplies, raid 5, and hope for the best.
> 
>     Thanks,
>     Steve
> 
>     Ricardo Gemignani wrote:
>      > Thanks for answering guys!
>      >
>      >   Ok, let me see if i understood.
>      >
>      >   If I use the line tapping strategy I wont be able to use
>     asterisk to
>      > do the recordings. Correct?
>      >
>      >   So, i need to use the asterisk as the Man in the Middle ( I think
>      > that's the same as the "back to back" suggestion from Tzafrir,
>     Isn't it?
>      > ). Ok, so every call will pass through Asterisk and I can do
>     anything i
>      > want with it. Thats cool, but since all the calls pass through my
>      > recording box I've just created another fail point. And if
>     someday my
>      > recording box stop responding? Is there someway to minimize that?
>      >
>      > TIA,
>      > Ricardo
>      >
>      > On 9/5/07, *Andrew Latham* < lathama at lathama.com
>     <mailto:lathama at lathama.com>
>      > <mailto:lathama at lathama.com <mailto:lathama at lathama.com>>> wrote:
>      >
>      >     or a man in the middle.......
>      >
>      >     http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle
>      >     <http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle>
>      >
>      >
>      >
>      >     On 9/5/07, Steve Totaro < stotaro at first-notification.com
>     <mailto:stotaro at first-notification.com>
>      >     <mailto:stotaro at first-notification.com
>     <mailto:stotaro at first-notification.com>>> wrote:
>      >      > Ricardo Gemignani wrote:
>      >      > > Hi all,
>      >      > >
>      >      > >   My name is Ricardo and unfortunately I'm just crawling
>     in this
>      >      > > telecomm/asterisk world. So, after reading all day long
>     i still
>      >     don't
>      >      > > understand a few things. :D
>      >      > >
>      >      > >   I'm trying to "develop" a call recorder for a
>     costumer. He has a
>      >      > > small call center ( 10 agents ) and want to record all
>     calls.
>      >     Since he
>      >      > > already has everything (ACD only) working perfectly in
>     the PBX and
>      >      > > don't want me to "touch" it, I need do develop a  less
>     intrusive as
>      >      > > possible system.
>      >      > >
>      >      > >   I was thinking to do a line tapping in his E1 branch
>     before it
>      >      > > reaches the PBX and record it using Asterisk, then develop a
>      >     small web
>      >      > > interface to recover the recordings.
>      >      > >
>      >      > >   In my research about E1 line tapping I found this
>     product from
>      >      > > Sangoma ( http://www.sangoma.com/datasheets/tapping )
>     but could not
>      >      > > understand exactly how it really works.
>      >      > >
>      >      > >   Does anybody already used it?
>      >      > >
>      >      > >   Is it possible to use it with Asterisk?
>      >      > >
>      >      > > tia,
>      >      > > Ricardo Gemignani
>      >      > >
>      >      >
>      >      > Check out OrecX but you should be able to record that
>     volume of
>      >     calls
>      >      > natively on the box (that is assuming you are using
>     Asterisk as your
>      >      > call center system.
>      >      >
>      >      > Thanks,
>      >      > Steve
>      >      >
>