[asterisk-users] E1 Line Tapping

[Ricardo Gemignani]

Thanks for answering guys!

  Ok, let me see if i understood.

  If I use the line tapping strategy I wont be able to use asterisk to do
the recordings. Correct?

  So, i need to use the asterisk as the Man in the Middle ( I think that's
the same as the "back to back" suggestion from Tzafrir, Isn't it? ). Ok, so
every call will pass through Asterisk and I can do anything i want with it.
Thats cool, but since all the calls pass through my recording box I've just
created another fail point. And if someday my recording box stop responding?
Is there someway to minimize that?

TIA,
Ricardo

On 9/5/07, Andrew Latham <lathama at lathama.com> wrote:
>
> or a man in the middle.......
>
> http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle
>
>
>
> On 9/5/07, Steve Totaro < stotaro at first-notification.com> wrote:
> > Ricardo Gemignani wrote:
> > > Hi all,
> > >
> > >   My name is Ricardo and unfortunately I'm just crawling in this
> > > telecomm/asterisk world. So, after reading all day long i still don't
> > > understand a few things. :D
> > >
> > >   I'm trying to "develop" a call recorder for a costumer. He has a
> > > small call center ( 10 agents ) and want to record all calls. Since he
>
> > > already has everything (ACD only) working perfectly in the PBX and
> > > don't want me to "touch" it, I need do develop a  less intrusive as
> > > possible system.
> > >
> > >   I was thinking to do a line tapping in his E1 branch before it
> > > reaches the PBX and record it using Asterisk, then develop a small web
> > > interface to recover the recordings.
> > >
> > >   In my research about E1 line tapping I found this product from
> > > Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not
> > > understand exactly how it really works.
> > >
> > >   Does anybody already used it?
> > >
> > >   Is it possible to use it with Asterisk?
> > >
> > > tia,
> > > Ricardo Gemignani
> > >
> >
> > Check out OrecX but you should be able to record that volume of calls
> > natively on the box (that is assuming you are using Asterisk as your
> > call center system.
> >
> > Thanks,
> > Steve
> >
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>
> --
> /*
> Andrew Latham
> LATHAMA (lay-th-ham-eh)
> lathama at lathama.com
>  lathama at gmail.com
> */
>
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