[asterisk-users] Random Double Digits

[Tony Mountifield]

In article <C2744192-501C-40B2-B875-CE0EBEE200BE at highdesertchurch.com>,
Daniel Hazelbaker <daniel at highdesertchurch.com> wrote:
> 	We have a Asterisk box acting as a voicemail system and greeting/ 
> call director for our phone system (NEC system).  The problem we are  
> having is that randomly (though most especially with cell phones)  
> asterisk thinks it is getting a double digit.  For example, somebody  
> will enter "269" and asterisk will read "2269".  I believe the core  
> problem is the NEC system's volume as we've had problem with volumes  
> for over a year, but short term I would like to find a solution while  
> we try to solve the cause.
> 
> 	Is there a way to tweak the zaptel settings so that Asterisk (or  
> zaptel or whatever) better handles our situation?  I realize there is  
> probably not a single switch to turn on and I might have to do trial  
> and error stuff, but we are willing to spend some time tweaking to  
> find the best solution.  My theory (though hard to prove since it is  
> a random problem) is that the doubled-digit is being detected twice  
> due to a "drop out" in either volume or (in the case of a cell-phone)  
> poor connection.
> 
> 	I have to this point never seen unexpected digits (somebody dials  
> 269 and it read 249 or something like that), but we have seen both  
> double-digits and missing digits (they dial 269 and it only reads one  
> of the digits).

Daniel,

Try the patch from http://bugs.digium.com/view.php?id=10535 and see if it
helps. I produced it after detailed investigation of a problem very similar
to yours.

Cheers
Tony
-- 
Tony Mountifield
Work: tony at softins.co.uk - http://www.softins.co.uk
Play: tony at mountifield.org - http://tony.mountifield.org