[asterisk-users] Call center manager for Asterisk (Release 0.5)
nik600
nik600 at gmail.com
Sat Oct 27 09:38:29 CDT 2007
CCMANAGER 0.5 released!!
NOTE:
this is a previous alpha release, maybe there is some customization to
do on the settings files,
i can't write a clear and complete howto at the moment
I don't have released upgrades in the last months but the project is still alive
i'm too busy at the moment, i'm following other projects to have some
resources (both money and time)
and then i can continue this project.
Otherwise, i think that new upgrades will follow in the next months,
if you have requests post it to the mailinglist on sourceforge
I'm still looking to people that want to join this project, the new steps are:
- integration with AJAX
- project and implementation of an XML layer to manage n server (load
balancing, logging and so...)
from one ccmanager
NEWS:
the most important news is that ccmanager reports now supports both
the native format that the
new reportmaker format ( http://sourceforge.net/projects/reportmaker )
FEATURES:
- users management
- call generation (making a GET or POST request on a certain URL)
- queue management (LOGIN / LOGOUT / QUEUE STATUS)
- pickup a call from a queue even if the user isn't logged in the queue
- outbound call in customizable context
- queue stats import from queue_log
- queue reports creation (using an open xml format and reportmaker format)
- report export in
- html
- rtf
- xls
- pdf
FEATURES OF REPORTMAKER
reportmaker allows you to define a generic report in xml containing
sections,graphs,tables,images.
The data can be retrieved directly with sql query.
The report can be exported in various formats (html,xml,rtf,pdf)
CHANGELOG:
20/08/2007
- added the possibility to specify a different database directly in the report
- added the project reportmaker for the report generation
- mantained the compatibility with old ccmanager report style
- fixed the css for calendar
11/07/2007
- added the file update_stats.php
- changed the update method
16/03/2007
- fixed an error for the stats / update script (event ABANDON)
- changed the date fromat from Y-m-d h:i:s to Y-m-d H:i:s
- addedd the possibility to have multiple graphs on a report
- added 6 new reports
14/03/2007
- added the module reports
- integrated the module reports with the module stats
- now you can generate your reports using an xml format
11/03/2007
- added the module stats
- updated the file db.sql with sql instructions for the creation of
queue_stats table
- added the files view.sql
bye
--
/*************/
nik600
https://sourceforge.net/projects/ccmanager
https://sourceforge.net/projects/reportmaker
https://sourceforge.net/projects/nikstresser
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