[asterisk-users] Calls dropping...

[Steve Totaro]

Carlos Chavez wrote:
> 	I have a customer that recently started having a problem with their
> Call Center SIP extensions.  The problem is that after some time the
> caller will hear a triple tone (beep, beep, beep), a 5 second pause,
> another triple tone and then the call will be dropped.  This usually
> happens between the 8 an 10 minute mark.
>
> 	Until Tuesday we were running Asterisk 1.4.11 but I decided to upgrade
> to 1.4.12.1 just in case this was a bug with earlier versions.  The
> problem only started recently, about a week ago.  We have not made any
> significant changes to the configuration, mostly just dialplan changes
> so we do not know what exactly is causing this.  Any ideas?
>
>   

Just curious, is this a calling card or prepaid kind of call center?

Your configs and logs might help out alot.

Thanks,
Steve