[asterisk-users] Re: [asterisk-dev] Alcatel - Asterisk setup

[Hans Witvliet]

On Tue, 2007-05-29 at 14:51 +1200, Carlos Hernandez wrote:

> 
> Please get in touch off list.. We're wanting to hire a professional 
> subcontractor, developer or company to get around some issues like these:
> 

> Please let me know if you have done this type of work before. We are not 
> wanting to involve the Alcatel people, unless really required.
> 

Hi Carlos,


It's good to avoid (at least initialy) most of the Alcatel people.
Perhaps it;s good to clarify:
There aint such thing as a company called Alcatel!
It's just a bunch of companies trading under the name Alcatel.

Some history about the company Many years ago, telecom business grew
stark in the usa, and because of federal regulations the company had to
be splitst, an american branch called at&t and the international branch
called ITT. ITT bevame an umrella for ll kinds of activities: hotels,
(sharaton) insurance companies and communications.

In each of the european countries there was an ITT-department.
later-on the telco departments were split off and joined CGE-Alsthom,
doing power, cables and telecom.

In theory it was the idea to stop each of the european department
competing with each other. In practice they hate each other, and would
rather see customers go to a real competitor, rather than to a sister
alcatel-house. Alcatel exist(ed) of three legs, a Belgium, a German and
(the largest) a French leg. Besides those, there were branches in
Scandinavia, Spain, Portugal, Italy, The Netherlands, Greece, Turkey
Most of them were squezed to death.

The only branch ever realy cared for Open-Source was Alcatel-CIT
(france). Alactel-Telettra (Italy, Spain) were HP-UX devotes,
Alcatel-SEL (Germany) was hard-core devoted to SUN, and alcatel-BTMC
(Belgium) sold there soul to M$. Anything else was not open for
discussion: Company policy!

Other reason to avoid it, is the companied total disregard for
customer's (trust in product support.) Some prototypes are developped at
one branch, team fired, and the result is handed over to another
country, who is responsible for selling and supporting it.
(ISDN, Sonet&SDH, network-management, S12, DSL-modems, ...)

Boot-licking managers
I've been working over 18 years for them, in most of their departments.
I would not recommend *any* of their products to any one, on the
contrary...
God's mercy for the poor ceatures who are stuck with their products...

(sigh of relief)

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