[asterisk-users] reset Polycom phones remotely

Noah Miller noahisaacmiller at gmail.com
Tue May 29 06:05:29 MST 2007


Hi Steve -

> It's definitely ftp.  I have given the phone a static ip.  When I set it to dhcp it just
> hangs and cannot get an IP.  I can ping the phone and see the web config page
> so it is on the network.
> Any more suggestions.

I once saw this same sort of behavior on a Polycom 501.  It got
"stuck" on a particular SNTP value, and no matter what I did, it
refused to change to a new value.  It didn't matter if I changed the
boot config, the FTP server files, or the GUI, it always came up with
an older, incorrect SNTP value.  If I remember right, I had to wait
for Polycom to release a new bootrom version, and that eventually
fixed the issue.


- Noah


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