[asterisk-users] reset Polycom phones remotely

[Forum]

It's definitely ftp.  I have given the phone a static ip.  When I set it to dhcp it just hangs and cannot get an IP.  I can ping the phone and see the web config page so it is on the network.  Any more suggestions.

Steve

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dave Miller
Sent: Sunday, 27 May 2007 5:56 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reset Polycom phones remotely

Forum wrote on 5/26/07 5:32 PM:
> I have provisioned a bunch of Polycom 301 phones to get the config files
> from my ftp server.  Out of the 4 phones 2 get the config file however
> the other 2 cannot contact the boot server.  I have reboot the phones a
> number of times remotely (the client is 400 km away) through vnc and
> logging onto the web config internally.  No matter what I change on the
> web config page it is not saved.  I feel I need to reset or reformat the
> phones  - if so how can I do this remotely?  Can anyone think of a
> reason why these 2 phones cannot contact the boot server when the other
> 2 can?

Have you checked their boot server type, and does it match what you have
available?  If FTP is all you have set up on the boot server and those
two phones are set to use TFTP then you would have this issue.

-- 
Dave Miller                                   http://www.justdave.net/
System Administrator, Mozilla Corporation      http://www.mozilla.com/
Project Leader, Bugzilla Bug Tracking System  http://www.bugzilla.org/
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