[asterisk-users] Phone losing IP address for a few seconds but doesn't drop call

[Drew Gibson]

Hi,

Sounds like a flaky physical connection to me.
Try new patch cables (DO NOT EVER use homemade patch cables, they cost 
too much) and a different jack if in an office environment.

If that doesn't fix it, try locking the switch port and/or the phone 
port speed/duplex settings and turn off auto-negotiation. Try a 
different make/model of switch (insert between phone and router).

regards,

Drew

Zeeshan Zakaria wrote:
> Thanks for all the replies. I've updated client's router firmware, 
> which was very old. Now I've put MoH on for the whole day and see if 
> it happens again. MoH was doing the same thing, i.e. going down and 
> coming back up. When it went down, on the screen you could see message 
> saying 'No IP', and when it came back up, same old IP was back.
>
> Phone's firmware is the latest one, which is on their website, i.e. 
> 1.1.1.14 <http://1.1.1.14>. I know there exists some latest but still 
> beta version of a firmware, but I'll stick with this one.
>
> There is no pattern when it goes down, it may does it twice an hour or 
> not do it for many hours. But I've noticed that Automatic Upgrade 
> Option was set to 60 min, I've now set it for 1440 minutes.
>
> Does automatic upgrade means only firmware upgrade or config upgrade 
> as well. Can I have config upgrade sooner than 1440 minutes on this 
> phone?
>
>
>
>
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-- 
Drew Gibson

Systems Administrator
OANDA Corporation
416-593-6767 x322
www.oanda.com

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