[asterisk-users] Phone losing IP address for a few seconds but doesn't drop call

[Matt]

As others have said, it does sound like a DHCP issue.. you can try
increasing the lease time, or giving it a static IP address.

On 5/18/07, Zeeshan Zakaria <zishanov at gmail.com> wrote:
>
> Hi,
>
> Recently I've noticed on a customer's GXP-2000 phone that it loses its IP
> addresse for a few seconds, audio goes blank obviously, and after about
> 30-60 seconds get the same IP addresse back and resumes the call. This shows
> that call was not dropped but phone lost connection with the server, whereas
> the caller on the other end was still talking. This is just unacceptable as
> this is effecting his business.
>
> Apparently this is a router related issue. Its a D-Link DI-624 router.
> This happens even when there is no Internet activity at all.
>
> How can this issue be resolved. What are the reasons for losing contact
> with the router. Is there some interference at port 5060, bad wiring, or
> something else?
>
> --
> Zeeshan A Zakaria
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