[asterisk-users] Phone losing IP address for a few seconds but doesn't drop call

[Zeeshan Zakaria]

Hi,

Recently I've noticed on a customer's GXP-2000 phone that it loses its IP
addresse for a few seconds, audio goes blank obviously, and after about
30-60 seconds get the same IP addresse back and resumes the call. This shows
that call was not dropped but phone lost connection with the server, whereas
the caller on the other end was still talking. This is just unacceptable as
this is effecting his business.

Apparently this is a router related issue. Its a D-Link DI-624 router. This
happens even when there is no Internet activity at all.

How can this issue be resolved. What are the reasons for losing contact with
the router. Is there some interference at port 5060, bad wiring, or
something else?

-- 
Zeeshan A Zakaria
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