[asterisk-users] Asterisk Queue Problem - Automatic Call Distribution

[Lenz]

Hi Chong,
I have no experience with MGCP, but do you see anything in the Asterisk  
CLI or the full log while the terminal is supposedly being called by the  
ACD?
Another thing you could do is to create a Local/101 at agents channel, whee  
as the queue memebre you have Local/101 at agents and that does the actual  
calling to the MGCP terminal - you should see something in the CLI at this  
point.
Hope this helps,
l.



On Wed, 16 May 2007 13:45:19 +0200, TienSen Chong <tiensen at gmail.com>  
wrote:

> Hi all,
>
> I am seeing a strange problem with Asterisk queue. I am not sure if it's  
> my
> configuration which is wrong or there's something with Asterisk.
>
> I am using Asterisk 1.4.2 and i have a queue with one MGCP member. When i
> tried to call the extension number directing to the queue, the MGCP  
> phone is
> not ringing. However, it is fine to call the MGCP phone directly. The
> strange thing is after i've called the MGCP phone directly, calling the
> extension number directing to the queue works fine. I wonder what could  
> be
> wrong. Any comment and help is very much appreciated.


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