[asterisk-users] Re: Snom 320 voicemail key & MWI

[Nick Adams]

Stephen Bosch wrote:
> Ariel Monaco wrote:
>> Dear List,
>>
>> I'm having a blinking MWI light on the snom 320 even when there's no
>> message waiting in Asterisk.
>> We've managed to make the voicemail button work using
>> fromdomain=192.168.0.1 in sip.conf
>> vmexten=2500 (our VoicemailMain application extension in
>> extensions.conf). We also added
>> notifymimetype=application/simple-message-summary also in sip.conf to
>> allow SIP simple MWI
>> notifications.
>>
>> But the light is still blinking and there are no voicemail messages, any
>> ideas about how to address this
>> issue will be welcome.
> 
> You've mentioned how your Asterisk server is configured, but how is the
> *phone* configured?
> 
> If the MWI light on the phone is set to use the wrong mailbox, you would
> see a blinking light, even if you've erased all the messages in the
> mailbox that is accessed from the voicemail button.
> 
> Two things are happening here:
> 
> 1. You've got a button that you configure for retrieving messages
> 2. You've got a Message Waiting Indicator light that blinks when there
> are messages in the specified mailbox.
> 
> Those are separate things -- you can have a button that retrieves from
> one box and a light that indicates messages in another box.
> 
> Check your phone configuration again.

By default the Snom phones also use that light for missed calls.