[asterisk-users] SNOM 360 Rejecting Calls

[Philipp Kempgen]

Hi,

Is this a real question? I'm asking because it seems to be a
babelfish translation of a post in a german forum
http://www.ip-phone-forum.de/archive/index.php/t-99696.html
from over a year ago. (is their date wrong?)

Dovid B wrote:

>  Does someone know coincidentally the cause for the error message specified in the Subject?

Probably misconfiguration. ;)

> The following scenario: Snom 360 behind one rout (wiederrum on a DSL line with static IP address hangs). The Snom has a private IP, routs accomplishes NAT. STUN and ICE are activated, as SIP haven 5060/udp are firmly used. Detailed packages passed on on haven 5060/udp of rout to the Snom.
> 
> The telephone registers itself as expected, and outgoing telephone calls can be led problem-free. Detailed telephone calls however do not function (a call is signaled, which rings then however after 3 time on the mailbox is sent).
> 
> The SIP log shows that the telephone sees the INVITE of the Registrar, it however in principle with "486 Busy here" answered (that is then also the reason, why the detailed call is sent on the mailbox). The message mentioned "Denying call appears contemporaneous id=X reason=unconditional" in the log, whereby X was so far always a negative, one-digit number.
> 
> Does someone have an idea?

Sounds like a bug, I'd suggest filing a bug report on both the
Snom and the Digium issue trackers with severity set to major
(since you can't make any calls at all!). ;)

No, seriously now:

I would suspect you have activated some kind of call forwarding rule
or DND on the Snom (have a look at the prefs.htm page on the built in
web server). Which version of the firmware are you using? Did you
try to reset the phone to it's factory defaults?

Does ist work without NAT? How does your sip.conf and
extensions.conf look like? What's the output of
asterisk -vvvr
?

Regards
  Philipp

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