[asterisk-users] My Polycom IP 501 is formatted its file systemitself

[Steven Ringwald]

No problem. Sorry about the delay. Unfortunately, I no longer work for a
Polycom reseller, so I can't give you a simple link to the files that
you need (someone else on the list might be able to help you out
off-list with this). Sometimes, you can find them online by searching
google with "Polycom 501 firmware". Sorry that I can't be of more help.
If I come across the image files, I will send you an email and let you know.

Best of luck!
Steve



Crazy Boy wrote:
> Hi,
>
> Thank you for your response. My phone is giving boot menu and giving a
> chance to load firmware image. How can do this? Can you please send me
> those boot files and configuration procedure please?
>
> Look forward to your response. Thank you.
>
> */Steve Totaro <stotaro at asteriskhelpdesk.com>/* wrote:
>
>     > > We bought 10 Polycom IP 501 Phones. Our all nine phones are
>     working
>     fine
>     > > except one phone. When I tried to connect my phone with my
>     network,
>     It
>     > > automatically formatted its file system. Now, It is not booting.
>     > >
>     > > What I have to do now? Can you please tell me the solution.
>     >
>     > What is it doing? Do you get a boot menu at all? Is it totally dead
>     > (won't power up)? Are you using a boot server (TFTP, FTP, HTTP,
>     > HTTPS)?
>     >
>     > If it's totally dead, you'll want to speak with your Polycom
>     reseller.
>     > They should replace it for you. If the phone boots, and you can get
>     > into the boot menu, it may be that there is a configuration
>     option in
>     > the boot menu that is preventing the phone from talking to your boot
>     > server.
>