[asterisk-users] Asterisk-Polycom HELLLLPPP!!!!

Doug Garstang dgarstan at talkplus.com
Thu May 3 15:23:23 MST 2007


The polycom lets you do either attended or unattended transfers. If you 
want an unattended transfer, you press the 'blind' soft key. It's been a 
few months since I've looked at this, so a bit fuzzy on the details.

Jason Adams wrote:
>
> Isn’t that the function of an attended transfer? User3 hears User1 to 
> see if they want to take the call or not. User1 should then hit the 
> transfer key again to finalize the call.
>
> *From:* asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of *Jim Suber
> *Sent:* Thursday, May 03, 2007 12:54 PM
> *To:* asterisk-users at lists.digium.com
> *Subject:* [asterisk-users] Asterisk-Polycom HELLLLPPP!!!!
>
> PBX:
>
> Asterisk 1.4
>
> Phones:
>
> PSTN phone connected to TDM400
>
> X-Ten Lite
>
> Polycom 430
>
> Scenario
>
> Polycom 430 = User1
>
> User2 calls User1(Polycom 430) asks to be transfered to User3
>
> User1 does an attended transfer using the trnsfr button on the polycom
>
> User2 is placed in music-on-hold
>
> User3s phone rings.
>
> (So far so good Right?)
>
> User3 picks up the phone to answer User2 only to find that he is 
> talking to User1
>
> User2 is stuck in music-on-hold. FOREVER!
>
> The other two phones work exactly as they should using the # key
>
> Using the # key on the Polycom only allow the dialing of 1 number 
> before Alice announces
>
> That there is no such extension.
>
> HELP!!!!
>
> Thanks in advance
>
> Jim
>
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