[asterisk-users] My Polycom IP 501 is formatted its file system itself

[Crazy Boy]

Hi,
 
 Thank you for your response. My phone is giving boot menu and giving a chance to load firmware image. How can do this? Can you please send me those boot files and configuration procedure please?
 
 Look forward to your response. Thank you.
 
 Regards,
 Chandra.
 
 

Noah Miller <noahisaacmiller at gmail.com> wrote: Hi Chandra -

> We bought 10 Polycom IP 501 Phones. Our all nine phones are working fine
> except one phone. When I tried to connect my phone with my network, It
> automatically formatted its file system. Now, It is not booting.
>
> What I have to do now? Can  you please tell me the solution.

What is it doing?  Do you get a boot menu at all?  Is it totally dead
(won't power up)?  Are you using a boot server (TFTP, FTP, HTTP,
HTTPS)?

If it's totally dead, you'll want to speak with your Polycom reseller.
 They should replace it for you.  If the phone boots, and you can get
into the boot menu, it may be that there is a configuration option in
the boot menu that is preventing the phone from talking to your boot
server.

- Noah
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