[asterisk-users] allowing call every 15mins

[SIP]

This whole idea is insane. It's like the sort of tech support you'd see 
in sketch comedy.


Andrew Kohlsmith wrote:
> On Wednesday 02 May 2007 3:04 pm, Goke Aruna wrote:
>   
>> I have a set up that answer my customer. and its working well,
>> however, the number of call to technical dept is what i want to reduce.
>> I want all call to get to voice prompt except that that enter when
>> minutes is 15, 30, 45, 60(in multiples of 15 minutes).
>>     
>
> So YOU're the guy who makes the calls to tech support so hideous!!
>
>   
>> how can i achieve this and what application can i use to get this done.
>>     
>
> GotoIfTime can help you here, but it'll be a little messy:
>
> exten => 1,1,GotoIfTime(0:01-0:14|*|*|*?toobad)
> exten => 1,n,GotoIfTime(0:16-0:29|*|*|*?toobad)
> exten => 1,n,GotoIfTime(0:31-0:44|*|*|*?toobad)
> exten => 1,n,GotoIfTime(0:46-0:59|*|*|*?toobad)
> exten => 1,1,GotoIfTime(1:01-1:14|*|*|*?toobad)
> exten => 1,n,GotoIfTime(1:16-1:29|*|*|*?toobad)
> exten => 1,n,GotoIfTime(1:31-1:44|*|*|*?toobad)
> exten => 1,n,GotoIfTime(1:46-1:59|*|*|*?toobad)
> ...
> exten => 1,1,GotoIfTime(23:01-23:14|*|*|*?toobad)
> exten => 1,n,GotoIfTime(23:16-23:29|*|*|*?toobad)
> exten => 1,n,GotoIfTime(23:31-23:44|*|*|*?toobad)
> exten => 1,n,GotoIfTime(23:46-23:59|*|*|*?toobad)
> exten => 1,n,Dial(SIP/techsupport)
> exten => 1,n,GotoIf($[${DIALSTATUS} = BUSY]?toobad)
> exten => 1,n,Hangup
> exten => 1,n(toobad),VoiceMail(100 at default)
>
> Very messy.  Alternatively:
> exten => 1,1,GotoIfTime(0:00-0:00|*|*|*?woohoo)
> exten => 1,n,GotoIfTime(0:15-0:15|*|*|*?woohoo)
> exten => 1,n,GotoIfTime(0:30-0:30|*|*|*?woohoo)
> exten => 1,n,GotoIfTime(0:45-0:45|*|*|*?woohoo)
> ...
> exten => 1,n,GotoIfTime(23:00-23:00|*|*|*?woohoo)
> exten => 1,n,GotoIfTime(23:15-23:15|*|*|*?woohoo)
> exten => 1,n,GotoIfTime(23:30-23:30|*|*|*?woohoo)
> exten => 1,n,GotoIfTime(23:45-23:45|*|*|*?woohoo)
> exten => 1,n,VoiceMail(100 at default)
> exten => 1,n,Hangup
> exten => 1,n(woohoo),Dial(SIP/techsupport)
> ...
>
> Pretty much equally messy.
>
> Both of these examples assume you want to allow calls for a minute every 
> quarter hour 24 hours a day, quite possibly to match policies on most vendors 
> which claim they offer 24-hour tech support but implement similar 
> dialplans. :-)
>
> Honestly though this is a strange request...  Why bother offering tech support 
> if you are only allowing calls for 1 minute every 15 minutes?  Why not be 
> honest about it and do this:
>
> exten => 1,1,Playback(sorry-we-dont-offer-support)
> exten => 1,n,Wait(30)
> exten => 1,n,Hangup
>
> ??
>
> -A.
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