[asterisk-users] allowing call every 15mins
Salvatore Giudice
Salvatore.Giudice at VoIPSecurityTraining.com
Wed May 2 14:01:10 MST 2007
Wow... Now that is customer service... I love it. It's the old "maybe the
customer will stop calling if we stop answering the phone" approach. I love
it.
Anyway, I think you could do it with an AGI call to a script that tracks
callerid and last call time. The script could basically decide whether to
pass them to a dial command or to a sound byte/hangup. For example the perl
AGI supports the following:
#for dialing
$AGI->exec('Dial', $option);
#for playing a sound byte
$AGI->stream_file('wedonnotwanttotalktoyou');
There are several AGI classes available for a variety of
scripting/programming languages. You would just need to mock up something
with callerid:time tracking and a simple check.
http://www.voip-info.org/wiki-Asterisk+AGI
Good luck, SG
--------------------------------------------------
Salvatore Giudice
Salvatore.Giudice at VoIPSecurityTraining.com
VoIP Security Training, LLC
http://VoIPSecurityTraining.com
848 N. Rainbow Blvd. #1676
Las Vegas, NV 89107
Phone: (617) 959-7625
Fax: (214) 279-2906
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Goke Aruna
Sent: Wednesday, May 02, 2007 3:05 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] allowing call every 15mins
Hello all,
I have a set up that answer my customer. and its working well,
however, the number of call to technical dept is what i want to reduce.
I want all call to get to voice prompt except that that enter when
minutes is 15, 30, 45, 60(in multiples of 15 minutes).
how can i achieve this and what application can i use to get this done.
I will be glad, if someone can give me a hint on this.
i have asterisk-1.12.1
zaptel-1.9.1
chan_ss7-0.8.4
Goksie
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