[asterisk-users] Using MSAccess to dial on a Zap line

[C F]

Look at TAPI driver for asterisk, here are some:
http://www.snapanumber.com/
http://www.voip-info.org/wiki/view/Asterisk+TAPI
http://www.thirdlane.com/outlookdialer.htm
The last one being specific for Outlook, so I'm not sure if it's real
TAPI or just an outlook add in.


On 6/27/07, Jason Martin <jmartin at metrixmatrix.com> wrote:
> Hello,
>
> We use MS Access 2000 (I know, we're migrating away from it) as an application
> to automatically dial phone numbers. The old phone system we have allowed the
> call representative using the application to take their phone off hook, push
> a button in the app, and the app would send the phone number to the phone
> system and dial the number. We are moving to Asterisk for our main phone
> system. A middleware program has been written to watch for dial events in a
> database, then the program calls the Zap station the call rep is at using the
> manager interface.
>
> Is there a better way to do this? The complaint we are getting now is the call
> rep doesn't want their phone to ring when making a call. Can the manager
> interface give a phone number to dial on an off hook Zap line?
>
> Thanks!
> --
> Jason Martin
> Metrix Matrix, Inc.
> 785 Elmgrove Road, Building 1, Rochester, NY 14624
> Office: 888-865-0065 Ext. 202
> Mobile: (585) 721-8679
>
>
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