[asterisk-users] Single ringer phone for incoming calls, that anyone can answer

[Gordon Henderson]

On Wed, 20 Jun 2007, Tom Lanyon wrote:

> Hi list,
>
> Does anyone have any advice on the following:
>
> Incoming calls to our office come in on a SIP trunk. Since all our
> offices/desks are in close proximity, we would like just a single
> phone to ring when a call comes in instead of ringing every person's
> phone.
>
> Currently we've got this working by having all the phones in a
> callgroup/pickupgroup and incoming calls ring the 'ringer phone'
> extension, then we can use the *8 to pickup the incoming call from
> any other phone. The problem though, is that if two people in the
> office call each other, *8 from a third phone also picks up their
> call, which is not the desired effect.
>
> So in essence, I'm asking whether there's a better way to pickup an
> incoming call from our external SIP trunk, whilst its ringing only a
> specific extension, without picking up overlapping internal calls?

Can't you give the "ringer phone" a different ring tone/tune ?

Gordon