[asterisk-users] Transfer caller direct to voicemail

Dovid B asteriskusers at dovid.net
Sun Jun 17 07:23:12 CDT 2007


If you are trying to send a call to a users voicemail why don't you just do 
this ?

exten => _3XX,1,Voicemail(${EXTEN:1}@default)
(This is assuming that you have 2 digit VM box's and you want to transfer 
the call to 3+VM number).

----- Original Message ----- 
From: "Drew Gibson" <drew at oanda.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Friday, June 15, 2007 9:01 PM
Subject: Re: [asterisk-users] Transfer caller direct to voicemail


> Hi Wes,
>
> thanks for the suggestion but I have gone a simpler route suggested by
> Leonardo Kamache with
>
> exten => _*[1-3]XX,1,Wait(1)
> exten => _*[1-3]XX,n,Voicemail(${EXTEN:1}@default|u)
> exten => _*[1-3]XX,n,Hangup()
>
> I had assumed the "*" would have been eaten by features in features.conf
> but there is nothing configured there to use "*"!
>
> regards,
>
> Drew
>
>
> Wes Baehr wrote:
>> Drew,
>>
>> I've written a tiny patch that duplicates the functionality of a blind
>> transfer but sets a variable (VMXFER) before transferring. The dialplan
>> simply looks for the VMXFER variable, and if found, will direct the call
>> directly to voicemail.
>>
>> This way, instead of making the operators learn they have to push 
>> ADDITIONAL
>> digits to complete the transfer, they just use a different # sequence. (I
>> have mine set up as #8<ext> -- 8 for V)
>>
>> Email me directly and I can make up a patch for you (for 1.4 anyway).
>>
>> Wes Baehr
>>
>>
>>> -----Original Message-----
>>> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
>>> bounces at lists.digium.com] On Behalf Of Drew Gibson
>>> Sent: Tuesday, June 12, 2007 11:15 AM
>>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>>> Subject: [asterisk-users] Transfer caller direct to voicemail
>>>
>>> Hi,
>>>
>>> Our operator frequently gets requests to transfer a call directly to
>>> voicemail in order for the caller to leave a message without disturbing
>>> the callee. Basicly, I'm looking for a blindxfer to vm.
>>>
>>> My first thought was to prepend a digit (eg 7) to the extension but this
>>> does not fit well with our dialplan.
>>>
>>> According to an article on voip-info.org Asterisk at Home appears to
>>> implement this as #*XXX. I assume they are using an application map in
>>> features.conf but I cannot see a way to pass the required extension to
>>> the VoiceMail() application.
>>>
>>> Can this be done in features.conf?
>>>
>>> regards,
>>>
>>> Drew
>>>
>>> --
>>> Drew Gibson
>>>
>>> Systems Administrator
>>> OANDA Corporation
>>> 416-593-6767 x322
>>> www.oanda.com
>>>
>>>
> -- 
> Drew Gibson
>
> Systems Administrator
> OANDA Corporation
> www.oanda.com
>
>
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