[asterisk-users] Asterisk 1.4 with Unicall

[Moises Silva]

Hi Carlos,

On 6/8/07, Carlos Chavez <cursor at telecomabmex.com> wrote:
>         I have a small call center running with Asterisk 1.4.4 and Unicall.
> Everything seems to be working but twice now we had to reset the server
> because all lines stopped working.  You can see users dialing in and
> reaching the queue but the agents never get the call and the lines are
> not released.
Hum... do you have all the logging facilities enabled? some
debug/warning messages will help out with this. I would like to know
more details about what do you mean with "stop working". R2 signaling
failures? ( I dont think so )

>         I saw that there is a new Zaptel driver which fixes a racing condition
> with a TE110P card which is what we are using.  Could this be the
> problem?
No idea, but you should try the new driver

>
> [Jun  8 18:36:02] NOTICE[16202]: chan_unicall.c:2401 unicall_indicate:
> unicall_indicate 16
> [Jun  8 18:36:02] NOTICE[16350]: chan_unicall.c:2401 unicall_indicate:
> unicall_indicate -1
> [Jun  8 18:36:02] WARNING[16202]: chan_unicall.c:2449 unicall_indicate:
> Don't know how to set condition 16 on channel UniCall/1-1
> [Jun  8 18:36:02] NOTICE[16202]: chan_unicall.c:2401 unicall_indicate:
> unicall_indicate 16
> [Jun  8 18:36:02] WARNING[16202]: chan_unicall.c:2449 unicall_indicate:
> Don't know how to set condition 16 on channel UniCall/1-1
> [Jun  8 18:36:02] NOTICE[16350]: chan_unicall.c:2401 unicall_indicate:
> unicall_indicate 17
> [Jun  8 18:36:02] WARNING[16350]: chan_unicall.c:2449 unicall_indicate:
> Don't know how to set condition 17 on channel UniCall/14-1
>
>         What do they mean?  I've never seen them under Asterisk 1.2
Condition 16 and 17 are used for Hold and Unhold events. This only
means the unicall driver is not handling those events. Im not sure if
we should be handling those ones somehow in the Unicall driver. Do you
hear music when putting the Unicall channels on hold? if not, then I
think we should be calling ast_moh_start() just as other drivers do.
Steve  have made some improvements to unicall so im working in doing
the proper modifications to Asterisk Unicall driver in order to work,
so I will add this onhold thing to my TODO.

Regards,

>
> --
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez Prats
> Director de Tecnología
> +52-55-91169161 ext 2001
>
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>


-- 
"Su nombre es GNU/Linux, no solamente Linux, mas info en http://www.gnu.org"