[asterisk-users] Polycom phone registration problem

[Rob Schall]

In the logs, does that phone try to re-register itself, or does it just
give up?

If its not trying to re-register, you might want to look at the
"Expires", "Register" and Retry settings in the phone.

Rob


Laurent CARON wrote:
> Hi,
>
> One of my users is in trouble with his polycom phone hooked to an
> asterisk server.
>
> The phone works fine for a few days, and then disappears from the
> registered sip peers in asterisk.
>
> The user is able to place outbound phone calls, but can't receive
> incoming calls until the network plug is unplugged/plugged.
>
>
> Working line
> XXYYZZAA24/XXYYZZAA24      10.50.5.186      D       A  5060     OK (12 ms)
>
> Non working line (sip show peers)
> XXYYZZAA24/XXYYZZAA24      (Unspecified)      D       A  5060     OK (12 ms)
>
> Do you guys have any clue about this issue ?
>
> Thanks
>
> Laurent
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