[asterisk-users] click to call

Sat Jun 2 16:49:27 MST 2007

This is exactly what I understand click-to-call to be in every case I've
ever seen it implemented.  Two outbound calls, bridged together from a
central server.

On Sat, 2 Jun 2007, Joseph Bajin wrote:

> You shouldn't need a softphone to do Click to Call.. The idea is
> pretty simple, and maybe I am missing something since I am haven't
> worked with Asterisk enough, but basically you start off by making the
> call to the Initial Party, Park the Call, Call the Other Party and
> then Connect them together..
> 
> Seems pretty simple and easy enough to do.
> 
> 
> 
> On 6/2/07, Steve Totaro <stotaro at asteriskhelpdesk.com> wrote:
> > JIAX client could be modified to do this for free.  The project has been
> > stalled for quite a while but the demo works and the source is there and
> > open.  I have seen people successfully use it for "click to dial" for
> > free but they use it internally and do not intend to put it out in the
> > public domain.
> >
> > http://www.hem.za.org/jiaxclient
> > http://forums.vtiger.com/viewtopic.php?t=1636&start=40
> >
> > Thanks,
> > Steve Totaro
> > http://www.asteriskhelpdesk.com
> > KB3OPB
> >
> >
> > > -----Original Message-----
> > > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> > > bounces at lists.digium.com] On Behalf Of Gordon Henderson
> > > Sent: Saturday, June 02, 2007 4:09 AM
> > > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > > Subject: RE: [asterisk-users] click to call
> > >
> > > On Fri, 1 Jun 2007, Anton Krall wrote:
> > >
> > > > So Guys, no go on this topic?
> > >
> > > I trialled a click-to-dial application recently. It generated a lot of
> > > controversy on the list (search the archives) because various people
> > said
> > > it couldn't be done/wouldn't work, etc. Then there were whinges about
> > the
> > > commercial nature of the application (it's licensed, not free, and
> > details
> > > were being posted to the -users list) and so on. Personally, I didn't
> > see
> > > why as the creators of the code were simply replying to questions
> > asked by
> > > list members, however...
> > >
> > > (That's probably why you've not gotten many replies ;-)
> > >
> > > So the thing I trialled was a button on a web page which downlaoded a
> > > soft-phone program written in Java to your browser. The soft-phone
> > uses
> > > the IAX protocol to connect to an asterisk server, then depending on
> > the
> > > javascript that you write to encapsulate the button on the web page,
> > you
> > > have the ability to specify username & password (to authenticate back
> > to
> > > the asterisk server) and number to dial - the number you dial could
> > even
> > > be entered via more javascript on the webpage, and the asterisk server
> > at
> > > the back-end can then do what it needs to do with the number - dial an
> > > extension in a "closed" system, or even initiate a dial-out to the
> > PSTN,
> > > if the server as such a connection and the connection is authorised.
> > The
> > > end-user pushing the button doesn't need to see any of this at all -
> > it
> > > can all be embedded in the javascript behind the button.
> > >
> > > You can specify callerId too, or dial different numbers, so the person
> > > answering the call could use this information to know what web page
> > you
> > > are on for example. You can even embed it into an email signature with
> > a
> > > different number then you could tell if they are calling you in reply
> > to
> > > an email, and so on. (And much as I hate big HTML based email
> > signatures,
> > > if done correctly this could be quite effective - and it doesn't need
> > to
> > > download the Java - about 120KB until you click on the button)
> > >
> > > (They have a demonstration client which works with the Tesco VoIP
> > service
> > > - you enter your Tesco username/password, then get a phone application
> > > with buttons, etc. The Tesco VoIP system unusually uses IAX rather
> > than
> > > SIP as their transport mechanism!)
> > >
> > > I tried the application on a WinXP box, Linux box and Mac, and as long
> > as
> > > the sound system was setup to work with the headset & microphone, it
> > "just
> > > worked" - At last, Java doing what it was supposed to be doing,
> > working
> > > correctly cross platform!
> > >
> > > Some of the whinges to the list were that a soft-phone couldn't
> > possibly
> > > be written in Java as Java was too heavyweight - well, this is the
> > latter
> > > part of the first decade of the new millennium and Java has come a
> > long
> > > way
> > > since it was first released, and they couldn't be further from the
> > truth -
> > > in use on my 2GHz Linux box, it was using about 2-3% CPU, and at 120KB
> > to
> > > download, is no worse than your average mid-resolution camera image
> > these
> > > days.
> > >
> > > If this is what you're after, then go to
> > >
> > >    http://www.mexuar.com/products_connect.shtml
> > >
> > > They were happy to give me a time-limited trial of the software, which
> > I
> > > used, and found worked really well. You will need to write some html
> > and
> > > javascript to encapsulate it into your own web page, but that's not
> > hard
> > > to do and examples are provided.
> > >
> > > Now all I need is some clients to sell it to ;-)
> > >
> > > Gordon
> > >
> > > >
> > > > -----Original Message-----
> > > > From: asterisk-users-bounces at lists.digium.com
> > > > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Anton
> > > Krall
> > > > Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
> > > > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > > > Subject: RE: [asterisk-users] click to call
> > > >
> > > > The idea is to put some kind of embedded app on the website so
> > customers
> > > > with mics can just click an icon or image and connect to our sales
> > > people or
> > > > customer support staff...
> > > >
> > > > So far for what I've seen, there is some misconception of the
> > terms..
> > > click
> > > > to dial can mean if you see a number on a webpage, click on it and
> > your
> > > > softphone will dial it.. but can also mean click on the image and it
> > > will
> > > > connect you to the sales people, for example.
> > > >
> > > > I'm looking for the latter.
> > > >
> > > >
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: asterisk-users-bounces at lists.digium.com
> > > > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
> > mail-lists
> > > > Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
> > > > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > > > Subject: Re: [asterisk-users] click to call
> > > >
> > > > Anton Krall wrote:
> > > >> I have been looking around for examples or code on making a click
> > to
> > > call
> > > >> application for web sites... has anybody had any luck on this
> > topic? Is
> > > >> there any open source code out ther that could do this?
> > > >>
> > > > What we have done in the past is created url's like this :
> > > sip:4044565941.
> > > >
> > > > Xlite will register itself as the sip handler on your system.
> > > >
> > > > If you want a generic click to call (ability to call numbers on any
> > > > given website) check out moziax
> > > > -----------------
> > > >
> > > >
> >
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