No subject

Thu Jul 12 09:23:04 CDT 2007

ast_waitfordigit that accepts milliseconds as input.

Douglas Garstang wrote:
> Admittedly I have not used the ExternalIVR app. Is it any good?
>
> I'm not sure I agree that Asterisk is GOOD for building IVR's. Sure, 
> it can do it, but boy it is UGLY. There's also the fact that you can't 
> call Backgound() in a macro, which forces you to use Read() which 
> won't accept a timeout of <1s. There's no DTMF background detection 
> while playing SayDigits so you have to roll your own by calling an 
> external AGI and concatenating sound files. Yuck. By the time you code 
> in logic for handling timeouts and incorrect responses to menu's with 
> all the gotos and what-not, it turns into a god aweful mess.
>
> Sure, you can do it.
>
> Doug.
>
>
>
> ----- Original Message ----
> From: Steve Totaro <stotaro at totarotechnologies.com>
> To: Asterisk Users Mailing List - Non-Commercial Discussion 
> <asterisk-users at lists.digium.com>
> Sent: Thursday, July 10, 2008 10:37:55 AM
> Subject: Re: [asterisk-users] Asterisk as an IVR solution
>
>
>
> On Thu, Jul 10, 2008 at 1:25 PM, Mark Carpenter <mark at sixvoices.com 
> <mailto:mark at sixvoices.com>> wrote:
>
>     Hi.
>
>     We are building an application that will provide users with the
>     ability to call in and report an absence. The caller will have to
>     validate themselves and the call tree will be dynamic, based on
>     data in a MySQL database. We will have many customers, each
>     calling a separate phone number, each having a different call
>     tree. New customers will be added regularly and we do not want a
>     solution that requires extensive programming each time (the call
>     trees are different in subtle ways from each other).
>
>     Is Asterisk a great solution for this? If not do you know what
>     would? If so, we need someone to help us set it up, can you
>     suggest someone?
>
>     Thanks in advance. Best.
>
>     Mark
>
>
> Asterisk certainly is a great solution for this.  If you find you need 
> or want extra flexibility,  the external IVR app.  
> http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR
>
> Thanks,
> Steve Totaro
>
> ------------------------------------------------------------------------
>
> _______________________________________________
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Content-Type: text/html; charset=us-ascii

<html><head><style type="text/css"></style></head><body><div style="font-family:Courier New,courier,monaco,monospace,sans-serif;font-size:10pt"><div style="font-family: Courier New,courier,monaco,monospace,sans-serif; font-size: 10pt;">Don't know about Asterisk 1.4, but in Asterisk 1.2 it expects the input in seconds. If you try and use 0, it seems to drop back to a default of 5s. <div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">----- Original Message ---- From: MFH &lt;asterisk-admin at hulber.com&gt; To: Asterisk Users Mailing List - Non-Commercial Discussion &lt;asterisk-users at lists.digium.com&gt; Sent: Thursday, July 10, 2008 12:37:31 PM Subject: Re: [asterisk-users] Asterisk as an IVR solution 
 From what I can tell Read allows for a floating point input which uses ast_waitfordigit that accepts milliseconds as input. Douglas Garstang wrote: &gt; Admittedly I have not used the ExternalIVR app. Is it any good? &gt; &gt; I'm not sure I agree that Asterisk is GOOD for building IVR's. Sure, &gt; it can do it, but boy it is UGLY. There's also the fact that you can't &gt; call Backgound() in a macro, which forces you to use Read() which &gt; won't accept a timeout of &lt;1s. There's no DTMF background detection &gt; while playing SayDigits so you have to roll your own by calling an &gt; external AGI and concatenating sound files. Yuck. By the time you code &gt; in logic for handling timeouts and incorrect responses to menu's with &gt; all the gotos and what-not, it turns into a god aweful mess. &gt; &gt; Sure, you can do it. &gt; &gt; Doug. &gt; &gt; &gt; &gt; ----- Original
 Message ---- &gt; From: Steve Totaro &lt;<a ymailto="mailto:stotaro at totarotechnologies.com" href="mailto:stotaro at totarotechnologies.com">stotaro at totarotechnologies.com</a>&gt; &gt; To: Asterisk Users Mailing List - Non-Commercial Discussion &gt; &lt;<a ymailto="mailto:asterisk-users at lists.digium.com" href="mailto:asterisk-users at lists.digium.com">asterisk-users at lists.digium.com</a>&gt; &gt; Sent: Thursday, July 10, 2008 10:37:55 AM &gt; Subject: Re: [asterisk-users] Asterisk as an IVR solution &gt; &gt; &gt; &gt; On Thu, Jul 10, 2008 at 1:25 PM, Mark Carpenter &lt;<a ymailto="mailto:mark at sixvoices.com" href="mailto:mark at sixvoices.com">mark at sixvoices.com</a> &gt; &lt;mailto:<a ymailto="mailto:mark at sixvoices.com" href="mailto:mark at sixvoices.com">mark at sixvoices.com</a>&gt;&gt; wrote: &gt; &gt;&nbsp; &nbsp; Hi. &gt; &gt;&nbsp; &nbsp; We are building an application that will provide users with the &gt;&nbsp;
 &nbsp; ability to call in and report an absence. The caller will have to &gt;&nbsp; &nbsp; validate themselves and the call tree will be dynamic, based on &gt;&nbsp; &nbsp; data in a MySQL database. We will have many customers, each &gt;&nbsp; &nbsp; calling a separate phone number, each having a different call &gt;&nbsp; &nbsp; tree. New customers will be added regularly and we do not want a &gt;&nbsp; &nbsp; solution that requires extensive programming each time (the call &gt;&nbsp; &nbsp; trees are different in subtle ways from each other). &gt; &gt;&nbsp; &nbsp; Is Asterisk a great solution for this? If not do you know what &gt;&nbsp; &nbsp; would? If so, we need someone to help us set it up, can you &gt;&nbsp; &nbsp; suggest someone? &gt; &gt;&nbsp; &nbsp; Thanks in advance. Best. &gt; &gt;&nbsp; &nbsp; Mark &gt; &gt; &gt; Asterisk certainly is a great solution for this.&nbsp; If you
 find you need &gt; or want extra flexibility,&nbsp; the external IVR app.&nbsp; &gt; <a href="http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR" target="_blank">http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR</a> &gt; &gt; Thanks, &gt; Steve Totaro &gt; &gt; ------------------------------------------------------------------------ &gt; &gt; _______________________________________________ &gt; -- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> -- &gt; &gt; AstriCon 2008 - September 22 - 25 Phoenix, Arizona &gt; Register Now: <a href="http://www.astricon.net" target="_blank">http://www.astricon.net</a> &gt; &gt; asterisk-users mailing list &gt; To UNSUBSCRIBE or update options visit: &gt;&nbsp; &nbsp; <a href="http://lists.digium.com/mailman/listinfo/asterisk-users"
 target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a> _______________________________________________ -- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: <a href="http://www.astricon.net" target="_blank">http://www.astricon.net</a> asterisk-users mailing list To UNSUBSCRIBE or update options visit: &nbsp; <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a> </div></div></div>

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