[asterisk-users] Queue stats

[Jared Smith]

On Thu, 2007-07-26 at 11:06 -0500, Jay Moore wrote:
> So here is my question:
> 
> In this format: "1|2|3|4|5|6",
> 1 - ?
> 2 - ?
> 3 - queue in question?
> 4 - agent answering the queue?
> 5 - queue event?
> 6 - queue event info?
> 
> Is that correct?  What are options 1 and 2?  Times of some sort I'm 
> guessing, but I'm not entirely sure.

The first column is the time, in Unix epoch format (number of seconds
since January 1, 1970).  This allows you to tell *when* each event
happened.

The second column is the unique call id of the call in question.  This
tells you *what call* the event happened on.

The third column is the queue name.  

The fourth column is the queue member or agent.

The fifth is the queue event (as described in queuelog.txt).

The sixth (and seventh, eighth, etc.) are the event info.  Each type of
queue event sets different kinds of event info, as described in
queuelog.txt.

Hopefully that helps clarify things!

-- 
Jared Smith
Community Relations Manager
Digium, Inc.