[asterisk-users] Asterisk Vm functionality question

[Andrew Joakimsen]

On 7/25/07, James R. Stevens <jstevens at athensdistributing.com> wrote:
>
>  Going over the needs of any PBX that replaces our current system (working
> toward Asterisk) and have VM functionality question.
>
> Currently when someone leaves a voice mail for a sales person (Who is in
> the field) the system takes the VM and then in turn dials over a POTS line
> and pages the sales person notifying them of a VM (Does not deliver the
> message-just notifies)
>
>  Is this possible with Asterisk?
>


Yes but usually we find better solutions for people if we know what is the
motive behind it :) Throw away the old system and the old way of doing
things.

If your salesforce has GSM mobiles you can replace the provider's voicemail
with Asterisk voicemail (for both the mobile & desk phones) and even use the
mobile's MWI. If your salesforce uses smartphones you can just integrate
their voicemail with it. For example I get all the voice messages to my
email which is pushed to my Windows Mobile 5 device and I can listen to the
WAV attachments no matter where I am. Working on integrating it on the
backend with IMAP so that no matter where you read messages from they are
all marked as read and all the MWI turn off (imagine you listen to the
voicemail on your mobile via email and the VMWI on both the mobile and the
desk phone turn off).

Phone alerts seem antiquated but maybe you have good reason to do so. Either
way with a very simple script you can do what you desire. Its the
"externnotify" option.
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