[asterisk-users] Wake-Up Call didn't work

[James FitzGibbon]

On 7/23/07, Dovid B <asteriskusers at dovid.net> wrote:

Can it be that asterisk does not have permission to copy the file over ?
> Also check your date settings on the server.
>


Yes, it's interesting that the page intro includes the sentence "Lots of
error checking to make sure its done correctly", but the final step that
makes the process work (ensuring that the callfile ends up in the directory
that pbx_spool is watching) doesn't have any error checking:

touch( $wakefile, $time_wakeup, $time_wakeup );

rename( $wakefile, $callfile );

The fact that you see files in /tmp when all is said and done means that at
least some of the script is working.  A few things to check:

Do the files in /tmp have the correct timestamp (file matches the requested
wakeup time)?  If so, then everything preceeding the rename seems to have
worked, so check if the user running the AGI can move files from /tmp to
/var/spool/asterisk/outgoing.  Though given that it's an AGI being run by *,
you'd have to have a pretty strange setup for that to fail.  Perhaps the
outgoing directory just doesn't exist (was never created for some reason?)

If the files don't have the correct timestamp, start following the logic
backwards.  Do they look complete?  Look through the AGI for places where
the wakeup file is written to (i.e. fputs( $wuc, "maxretries:
$parm_maxretries\n");
) and check that everything that should be written is being written

Working backwards you should be able to figure out where the script is
failing, then you can check everything that comes afterwards as the user
running the AGI to make sure that permissions and directories are set up
properly.

-- 
j.
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