[asterisk-users] Line drops strange problem(got event On hook)

Wed Jan 31 08:50:40 MST 2007

Hello to all,
I have a strange problem with my asterisk.
Line drops while i am in a call and without a reason.The line drops no 
matter if it is a incoming or outgoing call and it happen while i am 
talking on the phone (no silence detection problem).
I tried to debug the situation and the only strange thing is the "got 
event On hook"  (i guess..). I  am  thinking  that it is a problem with 
the card  TDM400P or a hardware problem.
Anyone who can help??

thank you in advance

p.s. i put the debug messages in case someone wants to take a look.
It is while i got a call and after a while the line dropped.

----------------------------------------------------------------------------------------

Jan 31 15:20:40 VERBOSE[25962] logger.c:     -- SIP/51-0986fab0 is ringing

Jan 31 15:20:40 DEBUG[25962] chan_zap.c: Requested indication 3 on 
channel Zap/7-1

Jan 31 15:20:40 DEBUG[25962] chan_zap.c: Exception on 19, channel 7

Jan 31 15:20:40 DEBUG[25962] chan_zap.c: Got event Ring Begin(18) on 
channel 7 (index 0)

Jan 31 15:20:42 DEBUG[25962] chan_zap.c: Exception on 19, channel 7

Jan 31 15:20:42 DEBUG[25962] chan_zap.c: Got event Ring/Answered(2) on 
channel 7 (index 0)

Jan 31 15:20:42 DEBUG[25962] chan_zap.c: Setting IDLE polarity due to 
ring. Old polarity was 0

Jan 31 15:20:45 DEBUG[25962] chan_zap.c: Exception on 19, channel 7

Jan 31 15:20:45 DEBUG[25962] chan_zap.c: Got event Ring Begin(18) on 
channel 7 (index 0)

Jan 31 15:20:46 DEBUG[25962] chan_zap.c: Exception on 19, channel 7

Jan 31 15:20:46 DEBUG[25962] chan_zap.c: Got event Ring/Answered(2) on 
channel 7 (index 0)

Jan 31 15:20:46 DEBUG[25962] chan_zap.c: Setting IDLE polarity due to 
ring. Old polarity was 0

Jan 31 15:20:47 DEBUG[2442] chan_sip.c: Setting NAT on RTP to 524288

Jan 31 15:20:47 DEBUG[2442] chan_sip.c: Stopping retransmission on 
'62930aba41127773 at 10.0.0.63' of Response 52547: Match Found

Jan 31 15:20:47 DEBUG[2442] chan_sip.c: Setting NAT on RTP to 524288

Jan 31 15:20:47 DEBUG[2442] chan_sip.c: Checking SIP call limits for 
device 53

Jan 31 15:20:47 DEBUG[2442] chan_sip.c: build_route: Contact hop: 
<sip:53 at 10.0.0.63>

Jan 31 15:20:47 DEBUG[2434] channel.c: Avoiding initial deadlock for 
'SIP/53-b7a05818'

Jan 31 15:20:47 DEBUG[2442] channel.c: Planning to masquerade channel 
SIP/53-b7a05818 into the structure of SIP/51-0986fab0

Jan 31 15:20:47 DEBUG[2442] channel.c: Done planning to masquerade 
channel SIP/53-b7a05818 into the structure of SIP/51-0986fab0

Jan 31 15:20:47 DEBUG[25962] channel.c: Got clone lock for masquerade on 
'SIP/53-b7a05818' at 0xb7a0adf4

Jan 31 15:20:47 DEBUG[25962] chan_sip.c: update_call_counter(51) - 
decrement call limit counter

Jan 31 15:20:47 DEBUG[25962] chan_sip.c: Acked pending invite 102

Jan 31 15:20:47 DEBUG[25962] chan_sip.c: Stopping retransmission on 
'340302fd7e29e92250436f617fcfdd03 at 10.0.0.60' of Request 102: Match Found

Jan 31 15:20:47 DEBUG[25962] channel.c: Putting channel SIP/53-b7a05818 
in 64/64 formats

Jan 31 15:20:47 DEBUG[25962] channel.c: Released clone lock on 
'SIP/51-0986fab0<ZOMBIE>'

Jan 31 15:20:47 DEBUG[25962] channel.c: Done Masquerading 
SIP/53-b7a05818 (0)

Jan 31 15:20:47 VERBOSE[25962] logger.c:     -- SIP/53-b7a05818 answered 
Zap/7-1

Jan 31 15:20:47 DEBUG[25962] chan_zap.c: Requested indication -1 on 
channel Zap/7-1

Jan 31 15:20:47 DEBUG[25962] chan_zap.c: Took Zap/7-1 off hook

Jan 31 15:20:47 DEBUG[25962] chan_zap.c: Enabled echo cancellation on 
channel 7

Jan 31 15:20:47 DEBUG[25962] chan_zap.c: Engaged echo training on channel 7

Jan 31 15:20:47 DEBUG[2442] chan_sip.c: Stopping retransmission on 
'340302fd7e29e92250436f617fcfdd03 at 10.0.0.60' of Request 102: Match Found

Jan 31 15:20:47 DEBUG[2442] chan_sip.c: Stopping retransmission on 
'340302fd7e29e92250436f617fcfdd03 at 10.0.0.60' of Request 102: Match Not Found

Jan 31 15:20:47 DEBUG[2442] chan_sip.c: Stopping retransmission on 
'62930aba41127773 at 10.0.0.63' of Response 52548: Match Found

Jan 31 15:22:40 DEBUG[25962] chan_zap.c: Exception on 19, channel 7

Jan 31 15:22:40 DEBUG[25962] chan_zap.c: Got event On hook(1) on channel 
7 (index 0)

Jan 31 15:22:40 DEBUG[25962] chan_zap.c: disabled echo cancellation on 
channel 7

Jan 31 15:22:40 DEBUG[25962] channel.c: Didn't get a frame from channel: 
Zap/7-1

Jan 31 15:22:40 DEBUG[25962] channel.c: Bridge stops bridging channels 
Zap/7-1 and SIP/53-b7a05818

Jan 31 15:22:40 DEBUG[25962] chan_sip.c: update_call_counter(53) - 
decrement call limit counter

Jan 31 15:22:40 DEBUG[25962] app_dial.c: Exiting with DIALSTATUS=ANSWER.

Jan 31 15:22:40 VERBOSE[25962] logger.c:   == Spawn extension 
(ringoffice, s, 1) exited non-zero on 'Zap/7-1'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is '00381113237515'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is '00381113237515'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is 's'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is 'ringoffice'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is 'Zap/7-1'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is 'SIP/53-b7a05818'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is 'Dial'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is 'SIP/51'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is '2007-01-31 15:20:40'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is '2007-01-31 15:20:47'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is '2007-01-31 15:22:40'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is '120'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is '113'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is 'ANSWERED'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is 'DOCUMENTATION'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is '(null)'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is '1170249639.201'

Jan 31 15:22:40 DEBUG[25962] pbx.c: Function result is '(null)'

Jan 31 15:22:40 DEBUG[25962] chan_zap.c: Hangup: channel: 7 index = 0, 
normal = 19, callwait = -1, thirdcall = -1

Jan 31 15:22:40 DEBUG[25962] chan_zap.c: disabled echo cancellation on 
channel 7

Jan 31 15:22:40 DEBUG[25962] chan_zap.c: Set option TDD MODE, value: 
OFF(0) on Zap/7-1

Jan 31 15:22:40 DEBUG[25962] chan_zap.c: Updated conferencing on 7, with 
0 conference users

Jan 31 15:22:40 VERBOSE[25962] logger.c:     -- Hungup 'Zap/7-1'

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