[asterisk-users] Asterisk 1.4 & Polycom buddy status

[James Fromm]

Our 650s are running 2.0.3b.  The problem still exists for us.  We see 
the devices as members of our customer service queue stick on 'in-use' 
in the Queue application while the device has no active SIP channel and 
will accept calls.  Removing 'call-limit' from the sip.conf in Asterisk 
for the device will fix the issue.  This however will also keep the SIP 
channel driver in Asterisk from tracking the state of the device.

Bryan M. Johns wrote:
> I ran into this problem with an early batch of IP650s.  Polycom's 
> firmware version 2.0.3b made this issue go away.
> 
> Thanks,
> 
> Bryan M. Johns
> Partner
> *Shelton | Johns Technology Group*
> office: 678:248:2637 x:1500
> direct: 678:229:1809
> mobile: 404.259.9216
> iaxtel: 700:248:2637 x:1500
> *http://www.sheltonjohns.com* <http://www.sheltonjohns.com/>
> 
> 
> On Jan 23, 2007, at 10:09 AM, Chris Bullock wrote:
> 
>> I'm running into an issue w/ Buddy status on Polycom IP650 phones using
>> buddy status (with SIP Hints) on Asterisk 1.4.  Sometimes the status 
>> on the
>> phones will "stick" in the busy status.  I have noticed that I can 
>> call that
>> extension & the status will reset (sometimes).  Anyone else 
>> encountered this
>> or anything similar.
>>
>> -Chris
>>
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