[asterisk-users] Dial plan constructions suggestions?

[Ed W]

Hi

> There was a thread about this not too long ago, so the archives may 
> have a bit more on it...
>
> The way I handle it is by forcing the caller to dial the full number 
> starting with zero (normally 10 or 11 digits in the UK - which I'm 
> guessing you're from too)


Yes, I use something similar on another box, but there I support shorter 
dial codes as well.  It's not to hard to make 8xxxx dial 0208xxxx or 
7xxxx dial 0207xxxx, etc.  I happen to also map some of the 1xx codes 
across as well.

It's still not a complete solution though because on this other box I 
have a business line and a personal line and I send calls to different 
lines based on the type of call (or more usually the time of day...).  I 
want to have seperate billing basically.  When the call comes in it 
makes sense to have the caller tagged with (in my dialplan) "9" for a 
personal call, and I use "3" (for no good reason) for my business line.  
I actually have one phone which defaults to business line if I don't add 
a prefix, another DECT phone which is my personal phone, but I can see 
on either where the call is coming from and also force the call to use a 
different route just by dialing the prefix.


Basically it's tricky.  I do already use custom ring tones for each 
line, so I guess I could drop the prefix, but it's nice to have it so 
that I can see at a glance whether it's a business call or not...

Any other suggestions?

Any suggestions on other software than Snap which does callerId lookup 
from Thunderbird (not Outlook).  For example is HUDLite ever going to 
support Thunderbird...?

Cheers

Ed W