[asterisk-users] 7 points of comparison Polycom 430/501 andAastra 480i. Which one to choose ?

[Michelle Dupuis]

Here are another $0.02

We too have put in a lot of polycoms and aastras.  I agree with a lot of
what you noted below...but there are two big strikes against aastra:

1.  Firmware bugs.  Even some basic functions of the 480i are
unusable/unstable due to firmware bugs.  The word from support is always
"wait for the next firmware"
2.  Poor documentation.  Their documentation is out of date and lacking a
LOT of critical functions.  (eg: Try to setup a hold button on the wireless
handset using a config file)

We're steering more customers towards polycom now.

MD

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of C F
Sent: Monday, January 22, 2007 9:36 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] 7 points of comparison Polycom 430/501
andAastra 480i. Which one to choose ?

With over 300 Polycoms, and around 80 Aastra 480i under my belt here is my
$0.02.
1. Sound quality, Polycom wins but the Aastra has excellent sound quality as
well.
2. Complete product line, Polycom wins.
3. Cordless Aastra, although it's not the best cordless.
4. Backlit, Aastra
5. PoE, Aastra
6. Speakerphone, they both have good speaker phones. Although in general the
answer to 1 goes here as well.
7. They both have 2 network ports, but I havnt' done any tests on the speed,
I did however notice that when restarting the phone, the Polycom will not
shut the network ports down, while the Aastra will.

On another note, in general the Polycoms give me less problems. The Aastras
are not yet that stable. See my next post to the list.

On 1/22/07, Bruce Reeves <asterisk at nortex-networks.com> wrote:
> Your list seems to lean heavily to the Aastra, while I choose the 
> Polycom
> 501/601 over the Aastra, I did like the unit I tested and the 
> cordless. In the end the fact that most of the people using the phones 
> would use the speaker phone, Polycom and their history of conference 
> phones made the choice. We rolled 75 phones at one site and another 30 
> now at remote locations. As far a a receptionist phone, we choose to 
> use a software operator panel instead of a phone that took up most of 
> the desk, there were initial concerns but the results have been 
> excellent. If you have not already done so grab a few people from 
> different parts of the office and have them give their 2 cents, it 
> will help to have their perspectives on the quality and feel of the
phones.
>
>
> On 1/22/07, Vikas <topgun9 at gmail.com> wrote:
> > I need to provide a 80 people office with VOIP.
> >
> > I want to commit to one vendor Polycom or Aastra. Price of the 
> > phones is not a factor in the decision. The quality of the phones is 
> > the factor.
> >
> > Some of the features that I am evaluating on are: (arranged in order 
> > of priority) 1. Sound quality 2. complete product line with 
> > conference phone and receptionist phone (not on Aastra) 3. cordless 
> > (not on 501/430) 4. backlit LCD (not on 501/430) 5. Inbuilt POE (not 
> > on 501) 6. speaker phone 7. 2 network ports.
> >
> > Which one will you choose ?
> >
> > Vikas
> > _______________________________________________
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> --
> Bruce
> Nortex Networks
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