[asterisk-users] Queue and Interface time out

[James Fromm]

That worked.  I don't understand what call-limit has to do with this.  I 
set it to 5.  Why does that keep the member interface from getting a 
second call from the Queue application?  I would think it would allow 
the member interface to get up to 5 calls.

Watkins, Bradley wrote:
>  
> 
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com 
>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
>> James Fromm
>> Sent: Friday, January 19, 2007 12:22 PM
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>> Subject: Re: [asterisk-users] Queue and Interface time out
>>
>> Does anyone have ringinuse=no and autopause=yes working 
>> together in queues.conf?
>>
>> We assign members to our customer service queue from an 
>> application based on actions the agents take on their PCs.  
>> No static agents are defined in agents.conf and no members 
>> are specified in queues.conf.  All member interfaces are SIP 
>> with only the basics configured in sip.conf.
>>
>> Even with 'ringinuse=no' configured, the Queue application 
>> continues to send callers to busy members causing them to get 
>> paused when their SIP device returns that it's busy.
>>
>> Does the Queue application need hints for member interfaces 
>> to determine their status?
>>
>> Thanks,
>> James
> 
> Queue does not need hints, but it does need the channel driver (in your
> case SIP) to inform it whether or not the member interface is in use.
> That is actually why I asked about call-limit.  Can you try adding a
> call-limit (even if it's 10 or 20 or whatever) and see if that solves
> your problem?
> 
> Regards,
> - Brad
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