[asterisk-users] Queue and Interface time out

Watkins, Bradley Bradley.Watkins at compuware.com
Thu Jan 18 10:21:08 MST 2007


 

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
> James Fromm
> Sent: Thursday, January 18, 2007 10:29 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Queue and Interface time out
> 
> I guess I'm missing something else.  'ringinuse = no' doesn't 
> change anything.  While on a call, the queue still sends 
> another call and proceeds to set the member paused after 
> receiving 'Busy Here' back from the SIP device.
> 
> My queues.conf is:
> 
> [general]
> 
> 	persistentmembers = no
> 
> [customerservice]
> 
> 	persistentmembers = no
> 	musiconhold = default
> 	reportholdtime = no
> 	strategy = leastrecent
> 	timeout = 20
> 	retry = 5
> 	wrapuptime = 30 ;allow agents 30 seconds to wrap up work
> 	maxlen = 0 ;unlimited callers on hold
> 	servicelevel = 60 ;calls must be answered within 60 seconds
> 	announce-holdtime = no
> 	autopause = yes
> 	ringinuse = no
> 	joinempty = yes
> 	leavewhenempty = no
> 
> Am I missing something obvious?
> 


What do your SIP peers look like?  Are you using the call-limit feature?

- Brad
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