[asterisk-users] asterisk (FreePBX) and queues

Felipe Neuwald felipebgn at gmail.com
Fri Jan 5 11:13:45 MST 2007


Hi folks,

I'm using a fewestcall queue here, and I'm having the follow problem:

I have 3 static agents in my default queue:
2001
2002
2003

User 2001 and 2002 are logged in, but 2003 are logged out. When someone call
to my default queue, the queue try to ring 2003 (that isn't logged). There
is some way to the queue only ring logged users?

Here is my show queue:

zeus*CLI> show queue 100
100          has 0 calls (max unlimited) in 'fewestcalls' strategy (4s
holdtime), W:0, C:3, A:3, SL:0.0% within 0s
   Members:
      Local/2003 at from-internal/n (Unknown) has taken no calls yet
      Local/2001 at from-internal/n (Unknown) has taken 1 calls (last was 346
secs ago)
      Local/2002 at from-internal/n (Unknown) has taken 2 calls (last was 195
secs ago)
   No Callers

Thank you,

Felipe.
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