[asterisk-users] Agents busy in queue

[Paul Hales]

Are you using attended transfers?

PaulH

On Tue, 2007-02-20 at 15:37 +0500, Kashif Anwar wrote:
> I need some help with a problem which I'm facing with Asterisk 1.4
> final release. I'm using static agents in a queue. Sometimes when an
> agent answers a call in queue and then releases it, the status for
> that agent in the queue remains busy where as there is not channel
> associated to that SIP client. For furthur calls in that queue that
> particular agent receives no more calls unless you unregister and then
> register that SIP client. This is occuring very regularly. 
> 
> Any one with a solution or idea??
> 
> Thanks,
> Kashif.
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