[asterisk-users] Re: Attended Transfer with snom phones
Benny Amorsen
benny+usenet at amorsen.dk
Mon Feb 19 12:22:07 MST 2007
>>>>> "MB" == Michael Boers <michaelscotttech at gmail.com> writes:
MB> I have setup an asterisk based phone system using snom-320 (SIP
MB> based) phones.
MB> I would like to change what seems to be the default procedure for
MB> an attended call transfer. Right now, the phone user places the
MB> call on hold, calls the extension using a "extension" button on
MB> the phone, speaks with the call recipient , and presses transfer
MB> to transfer the held call.
MB> The users would like to press transfer, call the extension using a
MB> "extension" button on the phone, speak to the recipient, then
MB> hangup to complete the call.
Reprogram the transfer button to be a hold button, and make sure
transfer-on-onhook (or is it transfer-on-hangup?) is turned on in the
phone.
I think that should work, I can check when I'm at work tomorrow.
/Benny
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