[asterisk-users] Problem Transferring Direct to Voicemail

[Savoy, Kevin - Williston, ND]

The phones are Polycom 501's. I did confirm that this does work with
1.2.9.1 and not in 1.4. I upgraded to 1.4 because it fixed other issues
such as transferring calls out to an external number and echo issues.

I didn't have the entire dial plan because I didn't think it would
matter either. I do have a priority 1 to do an Answer() first and then
the n priority.

Here is the dial plan. 

exten=>_*40XX,1,Answer()
exten=>_*40XX,n,Wait(2)
exten=>_*40XX,n,Voicemail(${EXTEN:1},u)
exten=>_*40XX,n,Hangup()

Below is what I get at the CLI

wpbx1*CLI> dialplan show *4033 at office
[ Included context 'inbound' created by 'pbx_config' ]
  '_*40XX' =>       1. Answer()
[pbx_config]
                    2. Wait(2)
[pbx_config]
                    3. Voicemail(${EXTEN:1}|u)
[pbx_config]
                    4. Hangup()
[pbx_config]

I also get the same thing when I do a "dialplan show *4033@ with the
context "inbound", "outbound" and "default". I have tried moving the
dialplan portion above to many different contexts, from the default to
the office context where the phones are to the inbound and outbound
contexts but I always get that "owned channel?" message that I referred
too.


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
asterisk_help at iwishi.nu
Sent: Friday, February 16, 2007 3:01 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem Transferring Direct to Voicemail


Two Things,

#1, You do not say what model of telephone you are using. You should
also 
mention software version and if you can transfer calls to other
locations.

#2, Have you tried a SIP debug?


I don't see why this would matter but....

I don't see your entire dialplan and I don't see a priority #1.
Do you have other applications at this pattern match? Otherwise try 
replacing the ,n, with ,1,

What does the following command show you in the CLI:
' show dialplan *4000 at mycontext '  <-- replace the context with whatever

you are using.



 	Eric Osterberg
 	Sound Choice Communications LLC
 	- Minnesota, US


On Wed, 14 Feb 2007, Savoy, Kevin - Williston, ND wrote:
> I am having an issue with 1.4 where we can't successfully transfer a
> call directly to a voicemail box. We hit "Transfer" on the phone and
> dial the mailbox number we want to send it to,
>
> My dial plan for this is:
> exten=>_*40XX,n,Voicemail(${EXTEN:1},u)
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