[asterisk-users] Call Center Setup on asterisk

[Rajeev Natarajan]

http://astguiclient.sourceforge.net/vicidial.html
- supports both inbound and outbound

http://queuemetrics.com/
- excellent set of metrics to measure your agents' performance!

good luck

-r

On Dec 17, 2007 8:14 PM, Jared Smith <jsmith at digium.com> wrote:

> On Sat, 2007-12-15 at 19:06 +0200, Dovid B wrote:
> > http://www.h6315.com/ast_docs/Asterisk%20TFOT%20v2.pdf
>
> I'm not sure who is running this website, but I'd kindly ask them to
> please point people to the official download at
> http://www.asteriskdocs.org/ instead of being an unofficial mirror.  One
> of the important reasons for this is so that O'Reilly can better measure
> how many people are downloading the free version of the book versus how
> many people are buying the paper copy.
>
> Thanks!
>
> -Jared Smith
>
>
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