[asterisk-users] How do I do this?

[Steve Totaro]

----- Original Message ----- 
From: "Ade Vickers" <javickers at solutionengineers.com>
To: "'Asterisk Users Mailing List - Non-Commercial Discussion'" 
<asterisk-users at lists.digium.com>
Sent: Thursday, December 13, 2007 7:49 AM
Subject: [asterisk-users] How do I do this?


>I have 2 asterisk servers - serverA and serverC - connected via IAX2.
>
> On serverA, I have a "telemarketer hold" extension which, if I transfer a
> caller into it, loops around playing music & "please wait" messages, until
> they give up & hang up the phone.
>
> Also on serverA, I have a custom devstate, which lights a lamp on a phone
> connected to serverA, which tells me if someone is currently held in that
> loop. When they hang up, the devstate is re-set & the lamp goes out.
>
> On serverC, I have a similar devstate, and a couple of extensions - one to
> turn the lamp on & one to turn it off.
>
> What happens is this:
>
> 1) A call arrives @ Asterisk, and calls a phone on serverA, and a phone on
> serverC.
> 2) I answer on serverC, determine it's a telemarketer, and transfer to the
> "telemarketer hold" extension on serverA
> 3) The call enters the loop, and the devstate is set on serverA. As it
> enters the loop, it calls the "turn on" extension on serverC, which sets 
> the
> serverC devstate, and hangs up with an "all extensions are busy" response.
> 4) The call, then, stays parked on serverA until the caller hangs up.
> 5) The "h" extension on serverA detects the hangup, and re-sets the 
> serverA
> devstate.
> 6) Simultaneously, it calls the "turn off" extension on serverC, which
> re-sets the devstate & returns a "all extensions are busy" response.
> 7) serverA then hangs up the call 'officially' by calling Hangup()
>
> Unfortunately: Step 6 doesn't do anything on serverC... you can see it 
> being
> executed on serverA, but the call never arrives at serverC.
>
> I'm guessing this is because the caller has already hung up; so, in 
> effect,
> there's no call to transfer...
>
> My question, then, is how to get Asterisk to generate a "new" call, to 
> tell
> serverC to switch off it's lamp?
>
>
>
> Cheers,
> Ade.

Use the h exten?  Would you mind sharing more details about your setup such 
as the dialplan or/or apps you are using?  I guess you really hate 
telemarketers ;-)

Thanks,
Steve Totaro